Account Deletion

Leaving? We understand.

Here is exactly what happens when you delete your Cobentt account — no hidden processes, no surprises.

How It Works

1. Export Your Data (Optional)

On the website, you can export your data from Settings → Privacy → Export before you delete. The mobile app does not have an export yet, so email support@cogerphere.com first if you need a copy.

2. Initiate Deletion

In the app, go to Account → Delete account and confirm. Deletion starts right away and cannot be undone.

3. Timing

Deletion is immediate. There is no grace period and no restore link, so export your data first if you want a copy.

4. Permanent Deletion

Your sign-in account and your profile on our servers are removed when you confirm deletion. This cannot be undone. Chats, keys and models on your phone are removed with Settings → Delete all local data.

To initiate deletion, go to Settings → Account → Delete Account

Common Questions

What data is deleted?

Deleted: your sign-in account and profile on our servers. Encrypted database backups that still hold your data are deleted after 14 days.

What data is retained?

We may retain anonymized, aggregated usage statistics that cannot be linked back to you. If required by law, we may retain certain billing records for tax/audit purposes for the legally mandated period. These are stripped of personal identifiers where possible.

Can I reactivate my account?

No. Once deletion is done it cannot be recovered. Export your data first if you want a copy.

What about third-party AI providers?

Cobentt does not control data stored by third-party AI providers (for example OpenRouter or a custom endpoint) when you use your own key. You must delete data from those services separately. Requests sent to model providers are handled by those providers under their own retention terms.

How long does billing stop?

Deleting your account cancels your paid subscription right away, so nothing renews after that.

Need help? support@cogerphere.com